WatchGuard LiveSecurity Service Plus - Extended service agreement - advance parts replacement - 3 years - shipment - response time: next day - for XTM 5 Series 525
MacMall Part #: 9296526
Manufacturer Part #: WG019571
LiveSecurity Service provides rapid-response technical support; hardware warranty with advance hardware replacement; free software updates so code is always up to date; and concise threat alerts. A subscription to LiveSecurity Plus increases the hours/days that technical support is available - from 12 hours a day/five days a week to 24 hours a day/7 days a week.
Extended service agreement
Advance parts replacement
Full Contract Period
Service & Support Details
Technical support - phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - web support - 3 years ¦ Extended service agreement - advance parts replacement - 3 years - shipment - repair time: next day - 5 incidents ¦ New releases update - 3 years
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