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Viewcast 1-Year System HW/SW Priority Support (for GoStream systems only) (PRISUP1-GS)

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Viewcast 1-Year System HW/SW Priority Support (for GoStream systems only)

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Overview

ViewCast is committed to delivering quality, personalized service. We recognize that our success is tied to your success. Providing high quality, personalized service is one of the many ways we show how much we value your business.
  • MacMall Part #: 7488935 
  • Manufacturer Part #: PRISUP1-GS 
  • Platform: Universal 



ViewCast is committed to delivering quality, personalized service. We recognize that our success is tied to your success. Providing high quality, personalized service is one of the many ways we show how much we value your business.

Product Details:


This Priority Support Agreement covers Niagara GoStream Systems and includes:

– 8-5 US CT, M-F Technical Support Hotline. Typical response within 1 hour from US office
– Priority Technical Support E-mail - 2 hour response typical
– Advanced hardware RMA - next business day, priority air shipment of replacement product
– Maintenance software releases

Note: Priority Support agreements must be included with original purchase and cannot be grand-fathered into a previously purchased/installed maintenance
contract.

Technical Specs

Service Plan
Length 12 months
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Viewcast 1-Year System HW/SW Priority Support (for GoStream systems only) (PRISUP1-GS)

ViewCast is committed to delivering quality, personalized service. We recognize that our success is tied to your success. Providing high quality, personalized service is one of the many ways we show how much we value your business.

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