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VMware IT Business Management Foundation Pack - subscription ( 2 years ) (DF-ITBM-2P-SAAS-C)

VMware
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Software Annuity Licensing [?]Software Annuity Licensing  – Annuity licensing (also known by terms such as assurance, subscription, upgrade protection, insurance, maintenance, and renewal) offers access to the newest software technologies as released during the specified annuity period. Annuity licensing needs to be renewed at the end of the annuity period.
VMware IT Business Management Foundation Pack - subscription ( 2 years )

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Overview

VMware IT Business Management Foundation Pack - Subscription ( 2 years ) + 2 Years VMware Production Support & Subscription Service - 5 users (read-only)
  • MacMall Part #: 9412295 
  • Manufacturer Part #: DF-ITBM-2P-SAAS-C 
  • Platform: Universal 


To run the business of IT effectively you need the ability to measure your performance across all the services - infrastructure, application, and end user computing - your IT organization delivers. VMware IT Business Management Suite solutions allow IT and service providers to confidently deliver more levels of self-service while ensuring these more services are automatically governed with appropriate business and process-level controls.The IT Business Management Suite delivers an integrated approach to cost and services measurement and management and vendor governance so you can make top-down decisions based on real time data from all layers of IT. VMware solutions allow a service catalog to be accessed via a self-service portal for rapid provisioning of cloud services in accordance with appropriate business-level approval processes. With VMware, you gain the visibility and control you need to cost-effectively and confidently deliver business services across dynamic virtual and hybrid cloud environments.

Technical Specs

General
Category Business applications
Subcategory Business - data analysis & business intelligence
Installation Type Hosted
Hosted Service Type SaaS
Software
License Type Subscription
License Validation Period 2 years
Bundled Support 2 Years VMware Production Support & Subscription Service
License Qty 5 users (read-only)
License Pricing Standard
Service & Support
Service & Support New releases update
Service & Support Details Emergency phone consulting - 2 years / 12 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years / 12 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 2 years / 12 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 2 years / 12 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 2 years / 12 contacts ¦ Web knowledge base access - 2 years ¦ Web support - 2 years ¦ New releases update - 2 years ¦ Remote monitoring - 2 years ¦ Technical support - 2 years - severity critical
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VMware IT Business Management Foundation Pack - subscription ( 2 years ) (DF-ITBM-2P-SAAS-C)

VMware IT Business Management Foundation Pack - Subscription ( 2 years ) + 2 Years VMware Production Support & Subscription Service - 5 users (read-only)

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