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Symantec Business Critical Services Premier - technical support - 1 year - for NetBackup Family (21236942)

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Retail Box/License [?]Retail Box/License  – This type of license is advisable for home and small office use (except where noted). The software package includes installation disc(s), may also include printed manuals and all other documentation and are often (but not always) eligible for free tech support from the manufacturer. The software may be packed either in a large box, mini box, cardboard, plastic box, DVD case, CD jewel case or sleeve.
Symantec Business Critical Services Premier - technical support - 1 year - for NetBackup Family

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Symantec Business Critical Services Premier - Technical support - phone consulting - 1 year - 24x7 - 15 min - for NetBackup Family
  • MacMall Part #: 9330011 
  • Manufacturer Part #: 21236942 
  • UPC: 741199015450 
  • Platform: Universal 

Business Critical Services Premier is the high level of services for enterprises that require secure uninterrupted access to their data and applications. You will get a designated business critical account manager, your trusted advisor, business advocate, and conduit into Symantec to help manage your entire support experience.You will also have access to a business critical engineer to help resolve cases and deliver a portfolio of proactive enhancement services to ensure you maximize your investment return on Symantec technologies. Your business critical account team has direct access to Symantec's senior technical experts to help resolve issues quickly and effectively. Business Critical Services Premier is a highly customizable suite of services designed to meet the unique requirements of your IT environment.

Technical Specs

Type Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 15 min
Service Availability 24 hours a day / 7 days a week
Software Title NetBackup Family
Service & Support Details Phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday ¦ Technical support - 1 year - on-site
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Symantec Business Critical Services Premier - technical support - 1 year - for NetBackup Family (21236942)

Symantec Business Critical Services Premier - Technical support - phone consulting - 1 year - 24x7 - 15 min - for NetBackup Family

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