Symantec ServiceDesk Analyst - ( v. 7.5 ) - Essential Support ( 1 year ) - 1 concurrent user - EDU - Symantec Buying Programs : Academic - level S ( 1+ ) - Win
MacMall Part #: 9487004
Manufacturer Part #: JI7KWZZ0-EI1AS
Symantec ServiceDesk is a powerful ITIL-based incident, problem, change, release, and knowledge management tool that improves availability and service levels while reducing costs. Based on best practice processes ServiceDesk is designed for fast implementation, easy integration, drag-and-drop customization and optimization of IT processes to deliver immediate benefits.SYMANTEC BUYING PROGRAMS: ACADEMICSymantec Buying Programs are designed to streamline the purchase of Symantec security and availability software as well as support and maintenance services. Aligned to a variety of business requirements, Symantec Buying Programs offer enterprise customers the ability to earn greater discounts and to effectively track and manage software licenses.The Symantec Academic Buying Program helps streamline the way authorized academic institutions and charities throughout the world purchase Symantec software products. There are no signed contracts, and the requirements to participate are minimal. In most instances, the program enables procurement with a single purchase order, with products delivered in a single shipment and on a single invoice. Customers earn eligibility for discounts and can consolidate their buying power (with a minimal number of licenses) within any given transaction.To procure software products through the Symantec Academic Program, customers simply purchase a media pack and the number of licenses they need from a Symantec partner. Customers will then receive a license certificate that confirms their purchase and the terms and conditions for using the software. There's no need for a signed contract or legal review.ESSENTIAL SUPPORT SERVICESSymantec Essential Support Services are the best option for most enterprises offering: fast response times and 24x7x365 access to Symantec's team of experts; access to innovative support technology; one-stop interoperability support; and 24x7x365 access to the latest software updates and patches available any time from any location.Symantec Essential Support Services help manage a holistic IT risk management program and allows to achieve uptime goals, protect network, storage, server, and client systems so the information is safe, secure, and always available.
Business applications - technical support & helpdesk software
Essential Support - 1 year
1 concurrent user
Academic, volume / level S ( 1+ )
Symantec Buying Programs : Academic
Service & Support
Phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - 6 named contacts ¦ New releases update - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Security alert notification - 1 year
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