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Symantec ServiceDesk Analyst ( v. 7.5 ) - version upgrade license (JI7KWZU0-BI1GS)

Symantec
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Retail Box/License [?]Retail Box/License  – This type of license is advisable for home and small office use (except where noted). The software package includes installation disc(s), may also include printed manuals and all other documentation and are often (but not always) eligible for free tech support from the manufacturer. The software may be packed either in a large box, mini box, cardboard, plastic box, DVD case, CD jewel case or sleeve.
Symantec ServiceDesk Analyst ( v. 7.5 ) - version upgrade license

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Overview

Symantec ServiceDesk Analyst - ( v. 7.5 ) - version upgrade license + 1 Year Basic Maintenance - 1 concurrent user - GOV - Symantec Buying Programs : Government - level S ( 1+ ) - Win
  • MacMall Part #: 9486248 
  • Manufacturer Part #: JI7KWZU0-BI1GS 
  • Platform: Universal 


Symantec ServiceDesk is a powerful ITIL-based incident, problem, change, release, and knowledge management tool that improves availability and service levels while reducing costs. Based on best practice processes ServiceDesk is designed for fast implementation, easy integration, drag-and-drop customization and optimization of IT processes to deliver immediate benefits.SYMANTEC BUYING PROGRAMS: GOVERNMENTSymantec Buying Programs are designed to streamline the purchase of Symantec security and availability software as well as support and maintenance services. Aligned to a variety of business requirements, Symantec Buying Programs offer enterprise customers the ability to earn greater discounts and to effectively track and manage software licenses.The Symantec Government Buying Program helps streamline the way government agencies purchase Symantec products, requiring no contract and only a minimal number of licenses. The program simplifies ordering and administration processes, allows agencies to consolidate their buying power to earn attractive discounts and helps track licenses, purchases, and return on investment.To procure software products through the Symantec Government Program, customers simply purchase a media pack and the number of licenses they need online or from a Symantec partner. Customers will then receive a license certificate that confirms their purchase and the terms and conditions for using the software. There's no need for a signed contract or legal review.BASIC MAINTENANCE SERVICESEvery computing environment requires reliable technical support and timely version upgrades and content updates. Symantec Basic Maintenance is an ongoing investment in Symantec software technologies and customer's business. This package is designed to help keep non-essential systems current with the latest Symantec version upgrades and content updates.

Technical Specs

General
Category Business applications - technical support & helpdesk software
Product Type Version upgrade license
Version 7.5
Platform Windows
Bundled Support 1 Year Basic Maintenance
Licensing
License Type 1 concurrent user
License Pricing Volume, government / level S ( 1+ )
Licensing Program Symantec Buying Programs : Government
Service & Support
Type Phone consulting - 1 year - response time: 1 hour - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday - 2 named contacts ¦ New releases update - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Security alert notification - 1 year
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Symantec ServiceDesk Analyst ( v. 7.5 ) - version upgrade license (JI7KWZU0-BI1GS)

Symantec ServiceDesk Analyst - ( v. 7.5 ) - version upgrade license + 1 Year Basic Maintenance - 1 concurrent user - GOV - Symantec Buying Programs : Government - level S ( 1+ ) - Win

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