Symantec IM Manager seamlessly manages, secures, logs, and archives corporate instant-messaging traffic with certified support for public and enterprise IM networks - including granular policy enforcement and security controls for files, audio, video, VoIP, application sharing, and other real-time communication capabilities. IM Manager mitigates the potential risks associated with the use of IM in the enterprise.SYMANTEC BUYING PROGRAMS: ACADEMICSymantec Buying Programs are designed to streamline the purchase of Symantec security and availability software as well as support and maintenance services. Aligned to a variety of business requirements, Symantec Buying Programs offer enterprise customers the ability to earn greater discounts and to effectively track and manage software licenses.The Symantec Academic Buying Program helps streamline the way authorized academic institutions and charities throughout the world purchase Symantec software products. There are no signed contracts, and the requirements to participate are minimal. In most instances, the program enables procurement with a single purchase order, with products delivered in a single shipment and on a single invoice. Customers earn eligibility for discounts and can consolidate their buying power (with a minimal number of licenses) within any given transaction.To procure software products through the Symantec Academic Program, customers simply purchase a media pack and the number of licenses they need from a Symantec partner. Customers will then receive a license certificate that confirms their purchase and the terms and conditions for using the software. There's no need for a signed contract or legal review.ESSENTIAL SUPPORT SERVICESSymantec Essential Support Services are the best option for most enterprises offering: fast response times and 24x7x365 access to Symantec's team of experts; access to innovative support technology; one-stop interoperability support; and 24x7x365 access to the latest software updates and patches available any time from any location.Symantec Essential Support Services help manage a holistic IT risk management program and allows to achieve uptime goals, protect network, storage, server, and client systems so the information is safe, secure, and always available.