Symantec IM Manager seamlessly manages, secures, logs, and archives corporate instant-messaging traffic with certified support for public and enterprise IM networks - including granular policy enforcement and security controls for files, audio, video, VoIP, application sharing, and other real-time communication capabilities. IM Manager mitigates the potential risks associated with the use of IM in the enterprise.SYMANTEC BUYING PROGRAMS: EXPRESSSymantec Buying Programs are designed to streamline the purchase of Symantec security and availability software as well as support and maintenance services. Aligned to a variety of business requirements, Symantec Buying Programs offer enterprise customers the ability to earn greater discounts and to effectively track and manage software licenses.The Symantec Express program is designed especially for small to mid-sized companies that need an easy way to purchase small license quantities for use within a single country - without the time-consuming negotiations and complexity of signing contracts.Small and mid-sized business customers can use this program to purchase all Symantec security and availability software products, as well as support and maintenance service options. Ordering additional licenses on a given transaction can qualify the purchase for a different pricing band, making the customer eligible for greater incentives.ESSENTIAL SUPPORT SERVICESSymantec Essential Support Services are the best option for most enterprises offering: fast response times and 24x7x365 access to Symantec's team of experts; access to innovative support technology; one-stop interoperability support; and 24x7x365 access to the latest software updates and patches available any time from any location.Symantec Essential Support Services help manage a holistic IT risk management program and allows to achieve uptime goals, protect network, storage, server, and client systems so the information is safe, secure, and always available.