RSA SecurCare Extended - Technical support - phone consulting - 18 months - 24x7 - response time: 4 h - for RSA Authentication Manager Base Edition - 1 user - volume - 105-150 licenses
MacMall Part #: 7027822
Manufacturer Part #: AUT0000150BE18
RSA Security Worldwide Customer Support Centers provide RSA SecurCare customers with world-class support services, providing the technical expertise that helps keep enterprise networks secure and user communities productive. Through RSA SecurCare programs you'll have the coverage you need to help mitigate risk and maximize the long-term value of your security solution.For some companies in certain industries, security implementations take on mission-critical importance, requiring an even higher level of professional support. For those companies, RSA Security offers RSA SecurCare Extended, a value-added service that gives clients on-demand telephone access to technical support experts 24 hours a day, 365 days a year. SecurCare Extended clients also have weekday 8: 00 a.m. - 5: 00 p.m. access to the Advanced API Support team for their software-integration efforts.
Full Contract Period
24 hours a day / 7 days a week
RSA Authentication Manager Base Edition
Volume / 105-150 licenses
Service & Support Details
New releases update - 18 months ¦ Phone consulting - 18 months - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 18 months
Question & Answer
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