Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 24x7 - response time: NBD - for P/N: DDM45-CR10-002A (SDM45-RR10-GN11)
Quantum StorageCare Next Business Day Gold Support Plan, zone 1 - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 24x7 - response time: NBD - for P/N: DDM45-CR10-002A
MacMall Part #: 8902059
Manufacturer Part #: SDM45-RR10-GN11
StorageCare services incorporate Quantum's experience and expertise to help you through all phases and aspects of planning and implementing your data protection plan. The company's core competencies are ensuring reliable, efficient data protection for direct-attached and networked storage, through both reactive and proactive services. From the earliest stages, Quantum can help you determine what you need, design a solution, and fully implement and support it. Quantum gives you the peace of mind that your data protection plan and ongoing operations are secure.
Extended service agreement (renewal)
Parts and labor
Full Contract Period
Next business day
24 hours a day / 7 days a week
Service & Support Details
Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Technical support - remote diagnosis - 1 year
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