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Quantum StorageCare Bronze Support Plan Zone 1 - extended service agreement (renewal) - 1 year - on-site (SSNDB-R00F-BL11)

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Quantum StorageCare Bronze Support Plan Zone 1 - extended service agreement (renewal) - 1 year - on-site

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Overview

Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for P/N: LSNDB-CH5J-20FA
  • MacMall Part #: 9595864 
  • Manufacturer Part #: SSNDB-R00F-BL11 
  • Platform: Universal 


Quantum's Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution.

Technical Specs

General
Type Extended service agreement (renewal)
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time Next business day
Service Availability 9 hours a day / 5 days a week
Details
Service & Support Details Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Technical support - remote monitoring - 1 year
Compatibility Information
Designed For P/N: LSNDB-CH5J-20FA
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Quantum StorageCare Bronze Support Plan Zone 1 - extended service agreement (renewal) - 1 year - on-site (SSNDB-R00F-BL11)

Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (renewal) - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for P/N: LSNDB-CH5J-20FA

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