Shop 24/7 by phone 1-800-MACMALL (622-6255)

Live Help
 
Order Status
My Cart

 

 
MacMall - Your #1 Apple Superstore
1
2
3
4
1
2
3
4
1
2
3
4
 
 

Open-Xchange 10 Incidents Advanced Support, Open-Xchange Server (OX-AD-SUP-10)

Open-Xchange
No Reviews | Add Review

Share Today!

 
Software/Volume Licensing [?]Software/Volume Licensing  – Simple, convenient and cost-effective software purchasing solution for small, medium or large organizations that grants the legal right to run or access a software program. Volume licensing does not include any installation discs and it can only be used in conjunction with a Media Kit. Typically, one copy of Media Kit may be required and must be purchased along with the licenses. Also note that each software company has different licensing programs with different rules and minimum quantity requirements.
Open-Xchange 10 Incidents Advanced Support, Open-Xchange Server

Widget Not Available!!!

Overview

Advanced Support for Open-Xchange Server Advanced Server Edition or Small Business Suite, Installation Support for Open-Xchange Server Small Business Suite.
  • MacMall Part #: 7077919 
  • Manufacturer Part #: OX-AD-SUP-10 
  • Platform: PC 


Open-Xchange 5 - Features & Functions

User friendliness today is about how you manage an application and who gets access to data and functionality

The number of features no longer defines functionality. In fact, removing unused functionality is increasingly important for enterprise performance. Open-Xchange was designed with this concept in mind. Open-Xchange lets you define the modules that make sense for your business. Each user can be given access to only those features that he or she needs to get their work done.

The ability to easily configure functionality based on the users' roles and their area of responsibility vastly increases the acceptance and usability of Open-Xchange. Management selects from the complete range of features those modules that are relevant to a specific employee, a department or the whole company - tasks, bookmarks, calendar, contact and more. Users are not overwhelmed by a multiplicity of irrelevant features, but find the exact right configuration on their desktop. Training is reduced to a minimum.

And you can change the feature/function configuration at any time. Add a new module whenever you think the organization is ready for it. Or change a group of users access to information when conditions change.

The ability to link different kinds of data to different functions and tasks is one of the hallmarks of Open-Xchange 5 - and an important differentiator via-a-vis competitive products. Open-Xchange sets a new benchmark in usability by incorporating and expanding on the Shared Folders concept popularized by MS Exchange. Users will find in a folder all the information related to a project or workflow inclusive of e-mails, contacts, appointments and documents. This ability to link data to tasks is a step-function improvement in team productivity.

Open-Xchange solves a further problem related to the current overload of information, namely how to find the needed information and create relationships with other information in the system. For example, which documents belong to which person? When is the next checkpoint in the project? How does the commentary in a forum relate to a checkpoint or project or document?

Open-Xchange 5 solves the information overload problem in two ways: by simply linking data objects (through menus and 'drag-and-click') and through a user friendly search function that lets the user quickly find what he or she is looking for in volumes of unstructured data.

Portal

Everything right in front of you. Everything at your fingertips. Whether it is your appointments or tasks and projects or new emails, Open-Xchange puts all your key information on a single page. When you get back to your desk or laptop, whether you have been away on business or pleasure, the portal module will show you what has happened since you left, sorted by data type, on one easy-to-navigate page. And of course, all your alerts and headlines will be linked to background documents, attachments and data. There is no faster or easier way to keep track of your life.

Calendar

Which team is meeting, when, where and for how long? The calendar module simplifies the coordination of complex team meetings: Free/Busy information shows the availability of all participants as well as resources such as conference rooms and overhead projectors. Open-Xchange can automatically determine the next availability window for your team members based on parameters that you picked. All participants - whether they are internal or external - will be sent an email invitation - automatically. Team members can accept or reject the meeting request. Using the Team View, you can get an overview of all the calendar entries for your team on a particular day with all the relevant information linked. Missed appointments will become a thing of the past. Everyone will have the most current information and the same view of resources such as parking spaces and conference rooms.

Contacts

In the Internet Age, we all struggle with the same things -- whether we work in small businesses or large enterprises. Who is my contact person at company X? Does anyone have the cellphone number of person Y? Who was the last person to speak with Ms. Z at customer Q? How can I get access to the contact information of the new hires? How can I process an email to our top 100 clients?

The solution to all of these dilemmas can be found in the Contact module of Open-Xchange 5. Global address book, project-related internal and external contacts, or privacy-protected personal contacts, all types of contacts can be managed using the Categories function. And best of all, contacts can be linked based on their relationship to you.

Tasks

It isn't easy to manage a team. Just to get an overview of the meetings and participants needed to reach a milestone is hard. With Open-Xchange working for you, things will get easier. You'll have access to lots of helpful lists - project lists, task lists, delegation lists -- that will let you sort and prioritize your work. And don't worry if a task needs to be linked to a document. Simply create an attachment and paste it to a Task and you are done!!!

Projects

Today nearly every company places a great deal of emphasis on teamwork. Well-managed teams are highly productive and help the enterprise win in the marketplace. But it is often difficult to organize and manage a team. Specialized software that promises to automate project management often falls short of expectations because it is complicated and difficult to learn and use. What really is needed is a project module that everyone can use because it is designed to be intuitive. A project management tool that lets people get access to the information that they need to do their job, whether or not that information is an email, calendar entry, document, presentation or open forum. A platform that keeps everyone on the same page because they all are working off the same information.

Document Management

Who has the latest version of the company or client presentation? Who is currently working on that document? How can I access that document if I am off-site at a convention?

Up until now, the solution to document management involved a big, expensive system. Now, Open-Xchange delivers the most important document management functionality at a fraction of the price. By concentrating on those features that really make work faster, Open-Xchange puts document management within reach of businesses of all sizes. Whether it is automatic version control or locking documents while they are being edited or quick retrieval of documents from MS Office or MS Explorer, Open-Xchange lets you work with documents using familiar tools and in intuitive ways. Plus it gives you access to the documents that you need over the Internet quickly and securely from all over the world - based on your access rights, of course.

Webmailer

Did that email with the customer proposal arrive yet? Do you need to quickly retrieve your email while you are on the road or visiting clients? Webmailer is the module that lets you access your company's mail server from any where in the world without worrying about security or computer viruses. Naturally, it is based on IMAP 4 so your inbox will be structured exactly like it always is.

In addition, with Webmailer, you can use the company's common address book, complete with distribution lists and electronic signatures. And you can send email while you are on the road using your normal return address. Webmailer supports a wide range of formatting tools.

Knowledgebase/Bookmarks/Forums/Bulletin Boards

Not everyone in your organization will use the advanced features of Knowledgebase/Bookmarks/Forums/Bulletin Boards but it is nice to know that they are there if they are needed.

Technical Specs

Installation Requirements
Minimum PC Processor Supported Intel® Mobile Pentium® III
Minimum PC RAM Required 512 MB
Full install PC RAM Needed Recommended: 1GB
Minimum PC HD Space Required 10 MB
PC Hard Drive Space Recommended 18 MB
Additional Processor Information AMD Athlon/Duron, Intel Pentium III/4 or compatible
Software Compatibility * SUSE LINUX Enterprise Server 9 (SLES9 for x86, 32-Bit) * Red Hat Enterprise Linux 4 (RHEL4 for x86, 32-Bit) - Also requires Red Hat Application Server v.1 Update 1 (x86) Binary Disc 389M ef27e8465ce00d909c72f42ffcfda723
Browser & Interface Support
Netscape Netscape >= 6.x
Other Mozilla >= 1.4, Firefox >= 1.0 & MS Internet Explorer >= 5.5
close
  View/Download Coupon

Rebates

Accessories

Enhanced Products

Similar Products

Question & Answer

 

Open-Xchange 10 Incidents Advanced Support, Open-Xchange Server (OX-AD-SUP-10)

Advanced Support for Open-Xchange Server Advanced Server Edition or Small Business Suite, Installation Support for Open-Xchange Server Small Business Suite.

0 Question(s) • 0 Answer(s)

Back to top

Rules and Regulations

0 Question(s) from the Community

User Reviews

$2,019.99

Save More with MacMall

Add Item
Free Shipping

 

Get exclusive discounts on your favorite Apple products today!

Your Biggest Source for Everything Apple!

MacMall is the #1 Apple Direct Reseller. We sell more Apple-branded products than any other direct Apple reseller. Since 1987, MacMall has been supplying Mac computers, Mac software, iPods, iPad accessories, and more Apple brand products and consumer electronics to consumers, businesses, and creative professionals.

At MacMall, we understand the increasing demand for the best quality consumer products at huge discounted prices. That's why we are proud to offer the lowest prices on our extensive selection of best-selling products, and hard-to-find Mac and iPod products you crave. Get yourself the new iPad or the new Apple TV for your family. Looking to upgrade your MacBook? Or just want to find out the best suited iPod/iPhone accessories for your hot gadget? Keep your iPad up-to-date with function and technology with our line of top-brand iPad accessories. Compare brands. Equip your Apple products.

More than the innovative products, MacMall goes beyond commerce and into affordable, high-quality business solutions. From customized business sites to financing & leasing to software licensing, technology certifications, configuration services, packaged service programs, and more. Enjoy easy management, easy installation, and easy implementation. Discover a whole new way to create and re-create your business.

Plus, with our 24/7 customer service hotline, we're always just a phone call away no matter when you want to reach us. Get the MacMall Advantage. Don’t miss out on the best deals, special prices, rebate savings, exclusive bundles, and dedicated service you won’t find anywhere else!

Company

About Us
MacMall Blog
The Mall Report
Retail Store Location
CAP Acount Login
Careers
Investor Relations
Join Our Affiliate Network
MacMall Business Solutions
MacMall Advantage
General Terms & Disclaimers
Privacy Policy
Site Map

Customer Service

Contact Us
Rebates
Subscribe
Unsubscribe
Order Status
Live Chat

Follow Us

   
 
Apple Authorized Reseller Entrust bbb Tool Twist

Participating store

1940 E. Mariposa Ave, El Segundo, CA 90245 800.MACMALL © 2013 MacMall