HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays.
MacMall Part #: 7434577
Manufacturer Part #: UJ691E
Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment.
Choose Next Business Day Hardware Support when you need to:
Extend your hardware warranty coverage for key systems and devices
Obtain easy-to-buy, easy-to-use onsite services
Improve hardware performance and uptime
Increase the return on your HP and multivendor hardware investments
Enjoy consistent service coverage across geographically dispersed sites
Remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
Next business day onsite response - For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
Coverage window - Standard business hours, standard business days: Service is available 8:00 am - 5:00 pm, Monday through Friday, excluding holidays
Escalation management - Established escalation procedures enlist specialized expertise from HP and selected third-parties.
Computrace - provides HP notebooks and Tablet PC customers protection from physical damage, theft and loss!
HP 550 Notebook PC
HP Compaq 2210b Notebook PC
HP Compaq 2510p Notebook PC
HP Compaq 2710p Notebook PC
HP Compaq 6510b Notebook PC
HP Compaq 6515b Notebook PC
HP Compaq 6530b Notebook PC
HP Compaq 6535b Notebook PC
HP Compaq 6710b Notebook PC
HP Compaq 6715b Notebook PC
HP Compaq 6730b Notebook PC
HP Compaq 6730s Notebook PC
HP Compaq 6735b Notebook PC
HP Compaq 6910p Notebook PC
HP Compaq 8710p Notebook PC
HP Compaq 8710w Mobile Workstation
HP EliteBook 2530p Notebook PC
HP EliteBook 2540p Notebook PC
HP EliteBook 2740p Tablet PC
HP EliteBook 6930p Notebook PC
HP EliteBook 8440p Notebook PC
HP EliteBook 8530w Mobile Workstation
HP EliteBook 8540w Mobile Workstation
HP Mini 5102
HP ProBook 5310m Notebook PC
HP ProBook 6440b Notebook PC
HP ProBook 6445b Notebook PC (ENERGY STAR)
HP ProBook 6450b Notebook PC
HP ProBook 6455b Notebook PC (ENERGY STAR)
HP ProBook 6540b Notebook PC
HP ProBook 6545b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6555b Notebook PC
Extended service agreement
Parts and labor
Full Contract Period
Next business day
9 hours a day / 5 days a week
Service & Support Details
Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Theft recovery - 3 years
HP Base Warranty ¦ HP EliteBook 2170p, 2530p, 2540p, 2560p, 2570p, 2730p, 2760p, 6930p, 720 G1, 720 G2, 740 G1, 740 G2, 745 G3, 750 G1, 750 G2, 755 G2, 840 G1, 8440p, 8460p, 8470p, 850 G1, 8530p, 8540p, 8540w, 8560p, 8570p ¦ HP EliteBook Folio 1020 G2, 9470m ¦ HP EliteBook Revolve 810 G1 Tablet, 810 G2 Tablet ¦ HP Mobile Thin Client mt41, mt42 ¦ HP ProBook 645 G1, 6460b, 6465b, 6470b, 6475b, 655 G1, 6560b, 6565b, 6570b ¦ HP x360 310 G1, 310 G2 ¦ HP Compaq 2510p, 2710p, 6510b, 6515b, 6530b, 6535b, 6710b, 6730b, 6735b, 6910p, 8510p, 8710p ¦ HP Compaq Business Notebook nx6320, nx7400
At MacMall, we understand the increasing demand for the best quality consumer products at huge discounted prices. That's why we are proud to offer the lowest prices on our extensive selection of best-selling products, and hard-to-find Mac and iPod products you crave. Get yourself the new iPad or the new Apple TV for your family. Looking to upgrade your MacBook? Or just want to find out the best suited iPod/iPhone accessories for your hot gadget? Keep your iPad up-to-date with function and technology with our line of top-brand iPad accessories. Compare brands. Equip your Apple products.
Plus, with our 24/7 customer service hotline, we're always just a phone call away no matter when you want to reach us. Get the MacMall Advantage. Don’t miss out on the best deals, special prices, rebate savings, exclusive bundles, and dedicated service you won’t find anywhere else!