HP Pick-Up & Return Service provides high-quality door-to-door hardware service. It includes telephone support, pick-up of your failed HP branded hardware unit, repair or replacement at a HP-designated repair center & return of the operational unit to you
MacMall Part #: 602233
Manufacturer Part #: UD008E
This value-priced HP Care Pack offering provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.
In addition, the service's Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your mobile and desktop devices.
Choose Pick-Up and Return Service when you need to:
Quickly access remote problem diagnosis and technical support
Improve uptime and productivity with prompt repair services
Enhance your standard warranty with Accidental Damage Protection coverage
Obtain consistent, expert hardware support backed by HP
Remote problem diagnosis and support - HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.
Repair center services - For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.
Pick-up by HP - An HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility.
Return shipment - An HP-authorized courier returns the repaired or replaced equipment to your location. Return shipment is by first-class ground transportation and usually takes between 3 and 7 days. You may request accelerated delivery for the actual additional cost of the shipment.
Standard business hours coverage - Service is available 8:00 am - 5:00 pm Monday through Friday, excluding holidays.
Accidental Damage Protection - Examples of accidental damage against which you are protected include: liquid spills, drops, falls, collisions, electrical surges, damaged or broken LCD, or any accidental breakage. Your unit may have to be repaired or replaced at an HP-designated location, as not all replacement parts may be available locally.
HP Compaq 2510p Notebook PC
HP Compaq 6510b Notebook PC
HP Compaq 6530b Notebook PC
HP Compaq 6535b Notebook PC
HP Compaq 6910p Notebook PC
HP Compaq 8510p Notebook PC
HP EliteBook 2530p Notebook PC
HP EliteBook 2530p Notebook PC (ENERGY STAR)
HP EliteBook 2530p Notebook PC Bundle
HP EliteBook 2540p Notebook PC
HP EliteBook 2540p Notebook PC (ENERGY STAR)
HP EliteBook 2730p Notebook PC
HP EliteBook 2730p Notebook PC (ENERGY STAR)
HP EliteBook 2740p Tablet PC
HP EliteBook 6930p Notebook PC
HP EliteBook 6930p Notebook PC (ENERGY STAR)
HP EliteBook 8440p Notebook PC
HP EliteBook 8440p Notebook PC (ENERGY STAR)
HP EliteBook 8530p Notebook PC
HP EliteBook 8530p Notebook PC (ENERGY STAR)
HP EliteBook 8540p Notebook PC
HP EliteBook 8540p Notebook PC (ENERGY STAR)
HP ProBook 6440b Notebook PC
HP ProBook 6450b Notebook PC
HP ProBook 6450b Notebook PC (ENERGY STAR)
HP ProBook 6540b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6550b Notebook PC (ENERGY STAR)
HP ProBook 6555b Notebook PC
HP ProBook 6555b Notebook PC (ENERGY STAR)
Extended service agreement
Parts and labor
Pick-up and return
Full Contract Period
9 hours a day / 5 days a week
Manufacturer Selling Program
HP Smart Buy
Service & Support Details
Extended service agreement - parts and labor - 3 years - pick-up and return - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday ¦ Technical support - remote monitoring - 3 years ¦ Accidental damage coverage - 3 years
HP EliteBook 2170p, 2530p, 2540p, 2560p, 2570p, 2730p, 2740p, 2760p Tablet, 8440p, 8460p, 8460w, 8470p, 8470w, 8530p, 8530w, 8540p, 8540w, 8560p, 8560w, 8570p, 8570w, 8730w, 8740w, 8760w, 8770w ¦ HP EliteBook Folio 9470m ¦ HP EliteBook Revolve 810 G1 Tablet ¦ HP Compaq Business Notebook nc2400, nc4000, nc4010, nc4200, nc4400, nc6000, nc6120, nc6220, nc6230, nc6320, nc6400, nc8000, nc8230, nc8430, nx5000, nx6120, nx6125, nx6310, nx6320, nx6325 ¦ HP Compaq Mobile Workstation 8510w, 8710w, nw8000, nw8240, nw8440 ¦ HP Compaq Tablet PC tc4200, tc4400
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