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HP CarePaq Priority 24 - extended service agreement - 3 years - on-site (195088-002 )

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HP CarePaq Priority 24 - extended service agreement - 3 years - on-site

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Compaq CarePaq Priority 24 - Extended service agreement - parts and labor - 3 years - on-site
  • MacMall Part #: 904925 
  • Manufacturer Part #: 195088-002  
  • Platform: Universal 

Priority Service Plan Packages extend and enhance product warranty coverage across all components of customers' system configurations. Priority packages can enhance warranties with service uplifts such as extended coverage hours, faster response times, and dedicated service resources. With one-year and three-year contract options, Priority support can provide on-going coverage beyond standard warranties.Priority 24 Package features 24 x 7 coverage; four hour, on-site hardware response; two hour, off-site software response; rights to new versions of Compaq operating system; Operating system and layered product updates on CD-ROM. With Priority 24 Package you'll get consistent, basic coverage for all system components.This package is intended for storage products priced between a CLP of $300,000 - $324,999.

Technical Specs

Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 3 years
Response Time 4 hour(s)
Localization English
Service & Support Details Extended service agreement - parts and labor - 3 years - on-site - response time: 4 hour(s) - availability: 24/7 hours a day / days a week ¦ Technical support - phone consulting - 3 years - response time: 2 hour(s) - availability: 24/7 hours a day / days a week ¦ New releases update - subscription - 3 years
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