Fortinet FortiCare 8x5 Bundle - Extended service agreement - replacement - 2 years - shipment - 3 days
MacMall Part #: 8366469
Manufacturer Part #: FG200BPOE-BDL-900-24
The Fortinet FortiCare Support Service provides global support for FortiGate, FortiManager, FortiAnalyzer, FortiMail, FortiClient PC and FortiClient Mobile. Flexible 8x5 support is available for system and product updates to meet customer requirements. Customer satisfaction and responsiveness is Fortinet's number one priority. With FortiCare services, customers can rest assured that their Fortinet security products are performing optimally and protecting their corporate assets with the best security technology at the best possible price.
Extended service agreement
At customer expense
Full Contract Period
Service & Support Details
Extended service agreement - replacement - 2 years - shipment - response time: 3 days ¦ Technical support - phone consulting - 2 years - availability: 8 hours a day / Monday-Friday ¦ Product info support - e-mail consulting - 2 years - availability: 8 hours a day / Monday-Friday ¦ Product info support - web support - 2 years - availability: 8 hours a day / Monday-Friday ¦ Product info support - web knowledge base access - 2 years ¦ New releases update - 2 years ¦ Virus definitions update - 2 years ¦ Intrusion definitions update - 2 years ¦ URL database update - 2 years ¦ E-mail database update - 2 years
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