Shop 24/7 by phone 1-800-MACMALL (622-6255)

Live Help
Order Status
My Cart


MacMall - Your #1 Apple Superstore
Here is what you missed!
Macmall Email Subscription
  • Save up to 70%
  • Get the latest tech deals instantly
  • Receive exclusive coupons and offers
  • Discover new Apple announcements

Your personal data is safe with us and it will never be disclosed to any third parties or sold.


Thank You for Subscribing to our newsletter

Be sure to add to your address book so you don’t miss a deal.


Fonality HUD (Heads Up Display) Agent Edition (800.0003)

No Reviews | Add Review

Share Today!

Retail Box/License [?]Retail Box/License  – This type of license is advisable for home and small office use (except where noted). The software package includes installation disc(s), may also include printed manuals and all other documentation and are often (but not always) eligible for free tech support from the manufacturer. The software may be packed either in a large box, mini box, cardboard, plastic box, DVD case, CD jewel case or sleeve.
Fonality HUD (Heads Up Display) Agent Edition

Widget Not Available!!!


HUD's user-friendly interface allows users to easily find contacts, view their status, and initiate communications with a single click from any desktop computer.
  • MacMall Part #: 7234319 
  • Manufacturer Part #: 800.0003 
  • Platform: Universal 

When PBXtra is coupled with HUD, Fonality's market-leading "Heads Up Display" Unified Communication application, every employee benefits from company-wide visibility and one touch interaction with colleagues. HUD makes it easy to see who's calling with interactive desktop alerts, check the status of any employee, and initiate internal calls, external calls, mobile calls and secure the chat sessions - all from the desktop.

HUD Agent Edition builds on all the features of HUD Team and when coupled with the PBXtra Call Center Edition extends the features to include:
  • Queue Status - Managers can see which agents are logged in and out of their queues.

  • Agent Login/Logout - Agents can view their own login/logout status and log themselves in and out of their queues. Managers can also log agents in and out with a click of the mouse.

  • On-the-fly Call Recording - HUD provides your employees the ability to record their own calls with the press of a button. Managers can also record agents calls from within HUD. Call Recordings capture agent name, agent extension, date, time and file size. HUD also works with the permissions systems built into your PBXtra Professional and Call Center Editions - so you can decide who can record their own calls and who is allowed to record others calls. HUD is critical for quality control within your Call Center.

  • Call Barge/Monitor - HUD provides supervisors with the ability to actively listen to or passively monitor any inbound or outbound call. HUD also works with the permissions systems built into your PBXtra Professional and Call Center Editions - so you can decide who can barge/monitor calls.

  • Web Launcher/CRM Integration - HUD can optionally launch a web browser to a custom URL when your extension rings. Perfect for looking up callers in your favorite Web-based CRM package or even Google callers for fun.
Ask your PC Mall Account Executive to customize a PBXtra Solution to meet your specific business needs.

Technical Specs

Manufacturer Information
Warranty Details Limited Warranty
  View/Download Coupon



Enhanced Products

Similar Products

Question & Answer


Fonality HUD (Heads Up Display) Agent Edition (800.0003)

HUD's user-friendly interface allows users to easily find contacts, view their status, and initiate communications with a single click from any desktop computer.

0 Question(s) • 0 Answer(s)

Back to top

Rules and Regulations

0 Question(s) from the Community

User Reviews


Save More with MacMall

Add Item
Free Shipping


Get exclusive discounts on your favorite Apple products today!

Your Biggest Source for Everything Apple!

MacMall is the #1 Apple Direct Reseller. We sell more Apple-branded products than any other direct Apple reseller. Since 1987, MacMall has been supplying Mac computers, Mac software, iPods, iPad accessories, and more Apple brand products and consumer electronics to consumers, businesses, and creative professionals.

At MacMall, we understand the increasing demand for the best quality consumer products at huge discounted prices. That's why we are proud to offer the lowest prices on our extensive selection of best-selling products, and hard-to-find Mac and iPod products you crave. Get yourself the new iPad or the new Apple TV for your family. Looking to upgrade your MacBook? Or just want to find out the best suited iPod/iPhone accessories for your hot gadget? Keep your iPad up-to-date with function and technology with our line of top-brand iPad accessories. Compare brands. Equip your Apple products.

More than the innovative products, MacMall goes beyond commerce and into affordable, high-quality business solutions. From customized business sites to financing & leasing to software licensing, technology certifications, configuration services, packaged service programs, and more. Enjoy easy management, easy installation, and easy implementation. Discover a whole new way to create and re-create your business.

Plus, with our 24/7 customer service hotline, we're always just a phone call away no matter when you want to reach us. Get the MacMall Advantage. Don’t miss out on the best deals, special prices, rebate savings, exclusive bundles, and dedicated service you won’t find anywhere else!


About Us
MacMall Blog
The Mall Report
Retail Store Location
CAP Acount Login
Investor Relations
Join Our Affiliate Network
MacMall Business Solutions
MacMall Advantage
General Terms & Disclaimers
Privacy Policy
Site Map

Customer Service

Contact Us
Order Status
Live Chat

Follow Us

Apple Authorized Reseller Entrust bbb Tool Twist

Participating store

1940 E. Mariposa Ave, El Segundo, CA 90245 800.MACMALL © 2013 MacMall