Extreme Networks ExtremeWorks 48 Hour Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days - for P/N: 17104
MacMall Part #: 9341726
Manufacturer Part #: 97005-17104
If notice of the defective product is received prior to 2 p.m. regional TAC time, Extreme Networks will ship a replacement of like or equivalent model on the same day with two business day delivery.For 48 Hour and NBD AHR, Extreme Networks must receive notice of defective product (via telephone, email or through eSupport) by 2 p.m. in the time zone where your nearest Extreme Networks TAC is located Monday through Friday in order to ship the replacement product the same business day. Response times for 48 Hour and NBD AHR shall be measured from Extreme Networks shipment date. Extreme Networks is not responsible for any delays in delivery related to freight or courier delays, export or customs regulations or processes.
Extended service agreement
Advance parts replacement
Full Contract Period
2 business days
Service & Support Details
Extended service agreement - advance parts replacement - 1 year - shipment - response time: 2 business days ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
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