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Drobo 1 Year 24x7 Next Business Day Support for Drobo B800FS (DR-B800FS-4S11)

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Drobo 1 Year 24x7 Next Business Day Support for Drobo B800FS

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Overview

DroboCare is simple, powerful protection for your Drobo storage. The DroboCare support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo purchase.
  • MacMall Part #: 9425352 
  • Manufacturer Part #: DR-B800FS-4S11 
  • Platform: Universal 


DroboCare
Simple, Powerful Protection for Your Drobo Storage

The DroboCare Support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo purchase. In fact, DroboCare gives you more, even during your standard warranty period.

The Fastest Way to Get Up and Running Again
With DroboCare, if something goes wrong, well send you a replacement Drobo right away, so youll have it in a few days. With the standard warranty, we are able to ship a replacement only after we receive your unit.

Your Business Safety Net
With DroboCare, you receive 12 months or 36 months of phone and web support for your technical issues during local business hours. With the standard warranty, technical support is provided for the first 90 days following purchase.

Trust Your Drobo to DroboCare
The DroboCare Support program is available if your products are still under standard warranty or currently protected by DroboCare. It can be renewed, one year at a time, as long as the Drobo product you are protecting is still being sold.

DroboCare is simple, powerful protection for your Drobo storage. The DroboCare support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo purchase. In fact, DroboCare gives you more, even during your standard warranty period.

Service Information :

  • Service Main Type:  Technical 
  • Service Sub Type:  Electronic and Physical 
  • Service Description:  24x7 Next Business Day 
  • Provided Support:  Phone Support, Web Support, Replacement
  • Service Availability:  24 x 7 Phone Support 
  • Service Response Time:  (Next Business Day) - Replacement Delivery 
  • Service Duration:  1 Year 
  • Product Supported:  Drobo 8 Bay SAN Storage 

Technical Specs

General
Type Extended service agreement
Service Included Advance parts replacement
Full Contract Period 1 year
Response Time Next business day
Details
Service & Support Details Extended service agreement - advance parts replacement - 1 year - response time: next business day ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For Drobo File Sharing Storage for Business B800fs
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Drobo 1 Year 24x7 Next Business Day Support for Drobo B800FS (DR-B800FS-4S11)

DroboCare is simple, powerful protection for your Drobo storage. The DroboCare support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo purchase.

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