DroboCare is simple, powerful protection for your Drobo storage. The DroboCare support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo purchase.
MacMall Part #: 9425352
Manufacturer Part #: DR-B800FS-4S11
DroboCare Simple, Powerful Protection for Your Drobo Storage
The DroboCare Support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo purchase. In fact, DroboCare gives you more, even during your standard warranty period.
The Fastest Way to Get Up and Running Again With DroboCare, if something goes wrong, well send you a replacement Drobo right away, so youll have it in a few days. With the standard warranty, we are able to ship a replacement only after we receive your unit.
Your Business Safety Net With DroboCare, you receive 12 months or 36 months of phone and web support for your technical issues during local business hours. With the standard warranty, technical support is provided for the first 90 days following purchase.
Trust Your Drobo to DroboCare The DroboCare Support program is available if your products are still under standard warranty or currently protected by DroboCare. It can be renewed, one year at a time, as long as the Drobo product you are protecting is still being sold.
DroboCare is simple, powerful protection for your Drobo storage. The DroboCare support program extends your peace of mind beyond the standard warranty term and phone support included with your Drobo purchase. In fact, DroboCare gives you more, even during your standard warranty period.
Service Information :
Service Main Type: Technical
Service Sub Type: Electronic and Physical
Service Description: 24x7 Next Business Day
Provided Support: Phone Support, Web Support, Replacement
Service Availability: 24 x 7 Phone Support
Service Response Time: (Next Business Day) - Replacement Delivery
Service Duration: 1 Year
Product Supported: Drobo 8 Bay SAN Storage
Extended service agreement
Advance parts replacement
Full Contract Period
Next business day
Service & Support Details
Extended service agreement - advance parts replacement - 1 year - response time: next business day ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
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