Cisco Unified Communications Essential Operate Service - Extended service agreement - hardware replacement and software application support - 1 year - on-site - 8x5 - response time: NBD - for P/N: CTS-MAN1.6-K9
MacMall Part #: 9347128
Manufacturer Part #: CON-ECDO-CTSMAN16
The Cisco Unified Communications family of voice and IP Communications products and applications enables your organization to communicate more effectively. The results are simplified business processes, improved customer service, and increased productivity and profitability. But to gain the full advantage of your network, you need proper operational support to maintain the efficiency, reliability, and performance of your converged voice and data infrastructure.The Cisco Essential Operate Service, part of the Cisco Lifecycle Services framework, can help you quickly resolve incidents across your IP Communications network by providing you with access to a highly trained team of specialized engineers who can analyze complex networking issues and assist with incident remediation. The support they provide can help reduce downtime, improve Cisco Unified Communications performance, and lead to higher productivity.
Extended service agreement
Hardware replacement and software application support
Full Contract Period
Next business day
8 hours a day / 5 days a week
Service & Support Details
Extended service agreement - hardware replacement and software application support - 1 year - on-site - response time: next business day - availability: 8 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year
Question & Answer
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