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AppleCare AppleCare Protection Plan for 15" MacBook Pro (Retail Box) (MD012LL/A)


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AppleCare AppleCare Protection Plan for 15" MacBook Pro (Retail Box)

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AppleCare Protection Plan for 15" MacBook Pro (Retail Box)
  • MacMall Part #: 8317171 
  • Manufacturer Part #: MD012LL/A 
  • UPC: 0072782086992 
  • Platform: Macintosh 

AppleCare Care Protection Plan

With an extended AppleCare Protection Plan, you can always have access to award-winning Apple technical support for questions about your Mac and its OS. This protection plan also provides you with global repair coverage and various repair options to match your needs.

Your new Mac comes with complimentary, 90-day telephone technical support and a one-year limited warranty, but this extended protection plan allows you to enjoy AppleCare 3 years after you buy your Mac. As long as the plan is valid, you can call Apple's technical support experts for any issue you might encounter with your computer, whether the problem concerns Apple hardware, Mac OS X, iLife, or iWork. AppleCare's service plan for hardware even includes Mac accessories such as the power adapter, Airport Base Stations, and Apple displays. Looking to buy a 13.3 MacBook Air? You'll want to order AppleCare along with your unit, since the AppleCare protection plan covers the MacBook Air SuperDrive. Apple's experts can also give you valuable advice on the Mac OS, whether you want how-to guides for iLife and iWork or you want to set up a home network.

And since Apple's extended service plans provide one-stop service and support, all you have to do to get your Mac fixed is make one simple call. By making that call, you can get the expert advice you need and choose from on-site repair or carry-in repair. AppleCare even covers the costs of parts and labor, so you don't have to worry about additional expenses.

MacBook Pro - AppleCare Protection Plan

For up to three years from your computers original purchase date, the AppleCare Protection Plan gives you direct, one-stop access to Apples award-winning telephone technical support for questions about Apple hardware, Mac OS X, iLife, and iWork. And you get global repair coverage for your Mac - both parts and labor - through convenient service options.

Service and support from the people who know your Mac best

Every Mac comes with complimentary telephone technical support for 90 days from your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computers purchase date. You can call Apples award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.

One stop for technical support

Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Heres what you get:

  • Direct access to Apple experts
  • Global repair coverage
  • Onsite repair: Request that a technician come to your work site
  • Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider

Apple hardware coverage

The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world - perfect whether you work at a desk or travel with your Mac. Apple hardware coverage includes:

  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule
  • MacBook Air SuperDrive (for MacBook Air only)
  • Apple display purchased with your Mac

Software support included

Whether youre sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Mac topics, including:

  • Using the Mac OS X operating system
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

Technical Specs

Type Extended service agreement
Service Included Parts and labor
Location Carry-in
Full Contract Period 3 years ( from original purchase date of the equipment )
Service & Support Details Extended service agreement - parts and labor - 3 years - carry-in ¦ Technical support - phone consulting - 3 years ¦ Technical support - web knowledge base access - 3 years
Compatibility Information
Designed For P/N: MC721B/A, MC721C/A, MC721D/A, MC721DK/A, MC721E/A, MC721F/A, MC721FN/A, MC721H/A, MC721K/A, MC721LL/A, MC721LZ/A, MC721N/A, MC721PO/A, MC721RS/A, MC721S/A, MC721SM/A, MC721T/A, MC721X/A, MC721X/A+APP, MC721Y/A, MC721ZH/A, MC723B/A, MC723C/A, MC723D/A, MC723DK/A, MC723E/A, MC723F/A, MC723FN/A, MC723H/A, MC723K/A, MC723LL/A, MC723LZ/A, MC723N/A, MC723RS/A, MC723S/A, MC723SM/A, MC723T/A, MC723X/A, MC723Y/A, MC723ZH/A, MC725B/A, MC725C/A, MC725D/A, MC725DK/A, MC725E/A, MC725F/A, MC725FN/A, MC725H/A, MC725K/A, MC725LL/A, MC725LZ/A, MC725N/A, MC725RS/A, MC725S/A, MC725SM/A, MC725T/A, MC725X/A, MC725Y/A, MC725ZH/A
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AppleCare AppleCare Protection Plan for 15" MacBook Pro (Retail Box) (MD012LL/A)

AppleCare Protection Plan for 15" MacBook Pro (Retail Box)

3 Question(s) • 2 Answer(s)

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3 Question(s) from the Community
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Page 1 of 1  :  1 

I have had my 17 inch mbpro for just about a year. can I still purchase apple care

Asked by lindsey sherwood from PA | Oct 04, 2011

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Best Answer

If your computer is still covered by Apple's regular 1 year warranty, yes, you can still purchase AppleCare to extend coverage.

Answered by Don Jerico Yambao from CA | Oct 10, 2011

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International warranty? Or just cover USA only??

Asked by CAREL YEHEZKIEL from PA | Apr 17, 2012

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Best Answer

AppleCare Plan covers international warranty on Apple Authorized Service Providers.

Answered by Don Jerico Yambao from CA | Apr 20, 2012

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If I buy this will my Macbook Pro 15.4 Retina Display be covered?

Asked by Ken Nichols from NV | Sep 07, 2012

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0 Answer(s)

Page 1 of 1  :  1 

User Reviews

16 Reviews
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Average Customer Review
(16 Customer Reviews)
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0 of 0 people found the following review useful.
AppleCare Plan, 2012-05-05
By Jim Phillips 
Give me the protection I need.
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0 of 0 people found the following review useful.
AppleCare Protection Plan, 2012-05-27
By Jim Povlis 
I think it's a good idea to purchase Applecare if you own a laptop, due to the higher likelihood of developing hardware problems for these machines. In the past, I've benefited from the plan when repairs were needed, saving money overall.
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0 of 0 people found the following review useful.
Applecare, 2012-06-06
By David Thomas 
This purchase is for peace of mind. It's always a gamble buying any extended warranty for value for your money. If you need it for a major repair you're always glad you spent the money on it, I've got another expensive laptop that I purchased Applecare for and have not used it in two years... leaving one year left on the warranty, I'm glad I bought it, but I do wonder if I could have saved my $350.00 for upgrades now that it's almost expired... I'd buy it again!
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0 of 0 people found the following review useful.
Apple cares, 2012-07-24
By William Bock 
I talked to the people at applecare about a bad HDMI adapter I had bought from someone else. They sent me a new one (overnight) at no charge. They also called me the next day to make sure everything was working okay. APPLECARE CARES! Thank you!
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0 of 0 people found the following review useful.
AppleCare Protection Plan, 2012-09-21
By Frank Randall 
I have already used my AppleCare Protection Plan and have used it in the past with my wife's Mac. Every time the experts on the other end of the telephone have solved my problem and have been nothing but nice, friendly, reassuring, and professional. I would definitely recommend this plan.
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0 of 0 people found the following review useful.
Review of the protection plan, 2012-09-22
By Debra Gee 
The protection plan is good. I would recommend it to anyone.
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0 of 0 people found the following review useful.
Great Protection Plan!, 2012-09-25
By Danny Abello 
I would suggest and recommend this protection plan to anyone with an Apple product. You can't go wrong.
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0 of 0 people found the following review useful.
AppleCare PP, 2012-10-11
By Hobson Beeman 
Apple's AppleCare Protection plan is what it is. I do think it is quite pricey for what you get considering there is no accidental damage plan and no onsite service included. I have had to use this plan before and it is not stellar when it comes to response time. You call in or fill in the request online and they call you back. By that time you may have moved on to other tasks at hand. They do however, work with you and even remoted!!! in to help solve an OS issue. I have not shopped for other plans but stick with Apple because I so know they will back it and it is supported by their trained technicians. Its good..its real...but its not real good!
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0 of 0 people found the following review useful.
AppleCare for MacBook Pro - retina, 2012-11-15
By Rand MacDonald 
Been a Mac user since moving from UNISYS dedicated word processor (formerly Burroughs) in 1990. Never owned a PC, and happy about that. Bought my first iBook from Apple in about 2002, loaded all my law office files on the HDD, and took a 2-week vacation to Washington DC, and East Coast. New York client called me on my cell phone asking about his Phoenix AZ rental house while I was on the Penn. Turnpike. Wow.
Because I was concerned about the laptop monitor being warrantied longer than a year, I got my first AppleCare contract, and I've had 4 laptops since, including this MacBook Pro-retina, and have always purchased the extended warranty.

Apple has always been very good about covering their products with me and it helps to have that extended period of 2 years covered; in fact, Apple bent the rules a little to cover a MacBook Pro motherboard and video card that went real bad after the 3 years was already up. So, I give Apple and AppleCare a wholehearted OUTSTANDING v...
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0 of 0 people found the following review useful.
absolutely essential, 2013-02-26
By patrickw9 
Back in the last millenium, it was a 50/50 proposition whether one would need AppleCare for anything other than an occasional call to Tech Support; now one is lucky if one's Mac does not need to visit an Apple Store within 3 years.
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