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AppleCare Protection Plan for MacBook Air/ 13" MacBook Pro (Retail Box) (MD014LL/A)

AppleCare

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AppleCare Protection Plan for MacBook Air/ 13" MacBook Pro (Retail Box)

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Overview

For up to three years from your computer’s original purchase date, the AppleCare Protection Plan gives you direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, Mac OS X, iLife, and iWork.
  • MacMall Part #: 8317170 
  • Manufacturer Part #: MD014LL/A 
  • UPC: 885909474899 
  • Platform: Macintosh 


AppleCare Protection Plan for MacBook Air/ 13 MacBook Pro


An AppleCare Protection Plan for the Apple MacBook Air and the Apple 13 MacBook Pro is one of the best things you can get for your new Apple laptop. This protection plan extends up to three years from your MacBook's date of purchase and covers technical support for hardware, OS X, iLife, and iWork.

The AppleCare Protection Plan is a one-stop service and support, whether your concerns involve your MacBook's hardware or software. Technical support is provided by Apple experts and Apple-authorized technicians, so you can be sure that your notebook is in good hands.

Global repair coverage for hardware issues covers the MacBook itself, Apple memory, the power adapter, the MacBook Air SuperDrive, as well as the AirPort Express Base Station, AirPort Extreme Base Station, and the Time Capsule. The coverage can even extend to an Apple display purchased with a Mac. Apple covers the repair costs for parts and labor, so you don't have to worry about additional payments.

Having problems with OS X? The AppleCare Protection Plan allows you to directly contact Apple experts for advice on using Mac OS X, iLife, and iWork. You can also get expert advice for networking issues, including printer connections and AirPort networks.

This Protection Plan can help ensure that your MacBook is always in top shape. Flexible repair options provide further convenience; you can request for an Apple technician to come to your location or take your MacBook to an Apple retail store or an Apple-authorized service provider. Either way, you get the first-rate, expert service your MacBook Air or MacBook Pro deserves.



MacBook / MacBook Air / 13" MacBook Pro - AppleCare Protection Plan

For up to three years from your computers original purchase date, the AppleCare Protection Plan gives you direct, one-stop access to Apples award-winning telephone technical support for questions about Apple hardware, Mac OS X, iLife, and iWork. And you get global repair coverage for your Mac - both parts and labor - through convenient service options.


Service and support from the people who know your Mac best

Every Mac comes with complimentary telephone technical support for 90 days from your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computers purchase date. You can call Apples award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world.


One stop for technical support

Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Heres what you get:

  • Direct access to Apple experts
  • Global repair coverage
  • Onsite repair: Request that a technician come to your work site
  • Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider

Apple hardware coverage

The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world - perfect whether you work at a desk or travel with your Mac. Apple hardware coverage includes:

  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule
  • MacBook Air SuperDrive (for MacBook Air only)
  • Apple display purchased with your Mac

Software support included

Whether youre sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Mac topics, including:

  • Using the Mac OS X operating system
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

Technical Specs

General
Type Extended service agreement
Service Included Parts and labor
Location Carry-in
Full Contract Period 3 years ( from original purchase date of the equipment )
Details
Service & Support Details Extended service agreement - parts and labor - 3 years - carry-in ¦ Technical support - phone consulting - 3 years ¦ Technical support - web knowledge base access - 3 years
Compatibility Information
Designed For P/N: MC503, MC503B/A, MC503C/A, MC503D/A, MC503DK/A, MC503E/A, MC503F/A, MC503FN/A, MC503H/A, MC503K/A, MC503LL/A, MC503LZ/A, MC503N/A, MC503RS/A, MC503S/A, MC503SM/A, MC503T/A, MC503X/A, MC503Y/A, MC503ZH/A, MC504, MC504B/A, MC504C/A, MC504D/A, MC504DK/A, MC504E/A, MC504F/A, MC504FN/A, MC504H/A, MC504K/A, MC504LL/A, MC504LZ/A, MC504N/A, MC504PL/A, MC504RS/A, MC504S/A, MC504SM/A, MC504T/A, MC504X/A, MC504Y/A, MC504ZH/A, MC505, MC505B/A, MC505C/A, MC505D/A, MC505DK/A, MC505E/A, MC505F/A, MC505FN/A, MC505H/A, MC505K/A, MC505LL/A, MC505LZ/A, MC505N/A, MC505PL/A, MC505RS/A, MC505S/A, MC505SM/A, MC505T/A, MC505X/A, MC505Y/A, MC505ZH/A, MC506B/A, MC506C/A, MC506D/A, MC506DK/A, MC506E/A, MC506F/A, MC506FN/A, MC506H/A, MC506K/A, MC506LL/A, MC506LZ/A, MC506N/A, MC506PL/A, MC506RS/A, MC506S/A, MC506SM/A, MC506T/A, MC506X/A, MC506Y/A, MC506ZH/A, MC516, MC516B/A, MC516C/A, MC516D/A, MC516D/A-Z0JQ-CTO001, MC516D/A-Z0JQ-CTO002, MC516D/A-Z0JQ-CTO003, MC516DK/A, MC516E/A, MC516F/A, MC516FN/A, MC516H/A, MC516K/A, MC516LL/A, MC516LZ/A, MC516N/A, MC516PL/A, MC516RS/A, MC516S/A, MC516SM/A, MC516T/A, MC516X/A, MC516Y/A, MC516ZH/A, MC516ZP/A, MC700B/A, MC700C/A, MC700D/A, MC700DK/A, MC700E/A, MC700F/A, MC700FN/A, MC700H/A, MC700K/A, MC700LL/A, MC700LZ/A, MC700N/A, MC700RS/A, MC700S/A, MC700SM/A, MC700T/A, MC700X/A, MC700Y/A, MC700ZH/A, MC724, MC724B/A, MC724C/A, MC724D/A, MC724DK/A, MC724E/A, MC724F/A, MC724FN/A, MC724H/A, MC724KA, MC724LL/A, MC724LZ/A, MC724N/A, MC724RS/A, MC724S/A, MC724SM/A, MC724T/A, MC724X/A, MC724Y/A, MC724ZH/A, MC724ZP/A
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AppleCare Protection Plan for MacBook Air/ 13" MacBook Pro (Retail Box) (MD014LL/A)

For up to three years from your computer’s original purchase date, the AppleCare Protection Plan gives you direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, Mac OS X, iLife, and iWork.

2 Question(s) • 0 Answer(s)

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2 Question(s) from the Community
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Is this the right AppleCare to purchase for an MBP 13" Retina?

Asked by Mirka Morales from CA | Jul 30, 2013

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Does this cover accidental damage?

Asked by Anand Nair from MN | Aug 17, 2012

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User Reviews

20 Reviews
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(17)
4 Star:
(3)
3 Star:
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Average Customer Review
(20 Customer Reviews)
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0 of 0 people found the following review useful.
Sweet Computer, 2011-03-30
By Stan 
This is my second MacBook computer. The new 13" MacBook Pro is replacing my four old black MacBook. The difference is speed is amazing. Everything is faster from boot-up to opening iWorks programs which always seemd slow to open to me. I love the lighted keyboard since I work in dimly lit areas a great deal of the time. You do get some reflection off the glossey screen but a little adjustment talks care of that. I have seen a couple reviews that complained that the screen is not crisp. Putting the MacBook next to the MacBook Pro the Pro looks much better with better resolution, better contrast, and greater screen brightness. I would highly recommend the 13" MacBook Pro if you do not want to play a lot of games on it. The reason I only gave it four stars instead of five was that I was disappointed in MacMall's commitment to advertising. They advertised an additional $10.00 off if you called in your order and dispite numerous attempts never received the additional discount. T...
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0 of 0 people found the following review useful.
Tested early, found valuable, 2011-04-22
By Jim 
Just a few days after receiving my new MacBook Pro, we discovered a problem with the Airport card. Tech support was very patient and helpful over the phone as we tried to resolve the issue. When it became apparent the problem was hardware, Apple overnighted us a box with specific instructions on how to return the notebook. We did, it was fixed in a very timely manner, and I received my notebook back immediately. I shipped a broken notebook on Tuesday and received a repaired notebook on Thursday. AppleCare proves that Apple does indeed care about their customers.
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0 of 0 people found the following review useful.
good idea, 2011-10-15
By Barbara Jones 
I bought the Apple Protection Plan and need to use it.....It is worth buying. I did not by a plan for my mac-book and wish I had....the bezel disintegrated around the corners.
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0 of 0 people found the following review useful.
Hope I never use it, 2012-01-04
By Dave 
I have a love, but mostly hate relationship with extended warranties. That said Apple Care is one of the best. I know of people who have walked into an Apple store with a fried Mac and walked out with a new one. On my old computer I had a logic board failure that was nearly a disaster but fortunately Apple covered it as my machine was in a series which had substandard parts installed. I did not have Apple Care when it occurred with my old computer and I remember wishing I did! So in the interest of keeping my Apple Karma high I chose Apple Care for the new machine, it's good piece of mind but as I say I hope I never use it!
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0 of 0 people found the following review useful.
AppleCare Protection Plan, 2011-12-29
By Ron TenBrink 
I don't know if I will need it, but appreciate the coverage. Built in IT support!

Very easy and friendly to register and initiate.
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0 of 0 people found the following review useful.
Excellant investment, 2012-04-12
By Michael 
Even if you never have to use this plan, it is well worth the extra investment in purchasing it. Taking your warranty from 1 to 3 years is great! Apple makes a great, durable, long lasting product, but you never know what might happen. This gives added piece of mind and is an incredible value! I always buy this plan when purchasing a new computer-just in case!
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0 of 0 people found the following review useful.
Astounding, 2012-04-26
By John A Frenz 
Unbeatable equipment, operating system, and company.
Purchased through the store rounds it out to a perfect score.

The more I use my "apple / mac stuff" the more amazed and satisfied I am.
The array of applications and abilities just as it arrives is almost beyond comprehension, even for those of use who have been using "home" computers since they first became available.


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0 of 0 people found the following review useful.
Apple Care Protection Plan for Mac Book Pro, 2012-06-13
By Jan 
Product shipped quickly! First encounter with tech support pleasant, but did not support the printer for which I needed help. But I was given a direct number to tech support and I could understand the dialect of the person!
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0 of 0 people found the following review useful.
Discounted Genuine Applecare plan, 2012-07-10
By Rich 
Genuine AppleCare extended warranty, sold at a discount with my MBA. Registered just fine with Apple !
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0 of 0 people found the following review useful.
Apple care, 2012-10-12
By Sherrill 
Always purchase this with all the Apple products I purchase. Find it to be a great value. I now own iMac,iPad, iPhone,and MacProNotebook. These all have Apple Care.
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