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Adobe Enterprise Maintenance and Support Program - technical support (renewal) - 1 year - for Acrobat Pro (65196149AQ26A12)

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Adobe Enterprise Maintenance and Support Program - technical support (renewal) - 1 year - for  Acrobat Pro

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Overview

Adobe Enterprise Maintenance and Support Program - Technical support (renewal) - phone consulting - 1 year - 24x7 - 1 business hour - for Adobe Acrobat Pro - 1 user - GOV - EA - Tier 6 ( 1500-1999 ) - Level 2 - 100 points - Multi North American Language
  • MacMall Part #: 9417663 
  • Manufacturer Part #: 65196149AQ26A12 
  • UPC: 0648177004232 
  • Platform: Universal 


Adobe enterprise support programs provide the technical and operational expertise to help you plan, implement, deploy, and maintain Adobe applications as your solution evolves.

Technical Specs

General
Type Technical support (renewal)
Service Included Phone consulting
Full Contract Period 1 year
Response Time 1 business hour
Service Availability 24 hours a day / 7 days a week
Localization Multi North American Language
Software
Software Title Adobe Acrobat Pro
License Qty 1 user
License Pricing Volume, government / Tier 6 ( 1500-1999 )
Licensing Program Adobe Volume Licensing Enterprise Agreement Program (EA)
Point Value 100 points
Licensing Details Level 2
Details
Service & Support Details Phone consulting - 1 year - response time: 1 business hour - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 1 ¦ Phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 2 ¦ Phone consulting - 1 year - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 3 ¦ Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 4 ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday - 4 contacts ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday - 4 contacts ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year
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Adobe Enterprise Maintenance and Support Program - technical support (renewal) - 1 year - for Acrobat Pro (65196149AQ26A12)

Adobe Enterprise Maintenance and Support Program - Technical support (renewal) - phone consulting - 1 year - 24x7 - 1 business hour - for Adobe Acrobat Pro - 1 user - GOV - EA - Tier 6 ( 1500-1999 ) - Level 2 - 100 points - Multi North American Language

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