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APC 1 Year Next Day Response On-Site Service for Back-UPS and Smart-UPS (WONSITEND-SB-13 )

APC
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APC 1 Year Next Day Response On-Site Service for Back-UPS and Smart-UPS

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Overview

An APC factory trained technician will arrive on site to diagnose or repair your APC equipment
  • MacMall Part #: 374228 
  • Manufacturer Part #: WONSITEND-SB-13  
  • Platform: Universal 


The right people, the right place, the right time

In today's world, keeping your systems on line is critical to your business. An extended outage can cost tens or even hundreds of thousands of dollars in lost productivity. APC On Site Repair services are designed to get you the help you need on location to bring your business back up and running in a time frame compatible with your business requirements. Our Field Service Engineers are trained to isolate and correct the problem in as little time as possible, minimizing downtime. Available in 4 Hour, Next Day and Next Business Day response times, APC can offer the flexibility you need to fit your business needs and your budget.

Experienced APC Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering you the highest level of service available in the industry today.

Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in-depth root cause discovery and corrective actions practices.

24x7 Technical Support

On-site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.

Labor and travel expenses included
With APC, there are no hidden costs. Travel and labor expenses are included in all service contracts.

Parts included
Replacement parts and components for all units are included at no additional cost to you.

Written summary report
To keep you informed of all service or maintenance performed on your system, APC will provide you with a written summary report detailing the events of each service visit.

Technical Specs

General
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time Next day
Service Availability 24 hours a day / 7 days a week
Details
Service & Support Details Extended service agreement - parts and labor - 1 year - on-site - response time: next day - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For APC Smart-UPS 1400VA XL, 2200VA XL, 3000VA ¦ APC Smart-UPS NS 2200RM3U, 2200RMI3U, 3000RM3U, 3000RMI3U, 3000RMT3U ¦ APC Smart-UPS On-Line 2000VA, 3000VA
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APC 1 Year Next Day Response On-Site Service for Back-UPS and Smart-UPS (WONSITEND-SB-13 )

An APC factory trained technician will arrive on site to diagnose or repair your APC equipment

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