To meet the needs of SonicWALL GMS customers, the SonicWALL GMS 24x7 Service Contract program provides fast, 24x7 technical support to keep network downtime to a minimum. This program has been designed for SonicWALL GMS customers who rely heavily on network/Internet connectivity and cannot afford to have their network down. The SonicWALL GMS 24x7 Service Contract program is based on a yearly subscription.