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Rebate & Coupons FAQs

Choose a topic:

Rebate Types

Claiming Rebates

FAQs

Our Help page has the answers to most of your questions. Can't find the answer you need? Please call us at 1-800-622-6255 option 4 and we'll gladly help you.

Rebate Types

MacMall sponsored
Rebates processed and paid by your team at MacMall.

Questions on MacMall rebates will be handled by MacMall customer service at 800-622-6255 between 6AM-6PM PST, or,

email us at

rebatecenter@macmall.com.

Click here to view sample of a MacMall sponsored rebate.

Manufacturer sponsored
Rebates processed and paid directly through the manufacturer.

Please contact the manufacturer for questions regarding eligibility and payment.

Click here to view sample of a Manufacture rebate.

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Claiming Rebates

Helpful reminders in claiming your rebates:

1. Rebate forms can be downloaded from the MacMall Rebate Center which can be accessed by clicking on "Rebates & Coupons" found at the top of our MacMall homepage (www.macmall.com).

2. Read the terms and conditions for each rebate carefully. To insure the correct form, please note the qualifying dates on your redemption form.

3. For future reference, please keep copies of your rebate form(s), invoices, and UPC labels.

4. All information must be completed legibly on your rebate form(s).

5. Rebates are time sensitive. Please mail all required information on a timely basis.

6. Mailing addresses may differ for various rebates. Please review the mailing address carefully.

7. Some rebates require certain items to be included on the same invoice (e.g. a printer rebate may only be eligible if the printer was purchased with a computer system).

It is very important to review the rebate terms and conditions for details regarding eligibility.

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FAQs

Q. Where can I get my rebate form?

A. Rebate forms can be downloaded by visiting our Rebate Center by clicking “Rebate & Coupons” found on the top right hand corner on www.macmall.com.

You can download your rebate form by using one of the following methods:

1. MacMall Order number (usually begins with the letter "S" or "W")
2. MacMall product part number
3. Manufacturer part number
4. Manufacturer name and/or product category

Q. When will I receive my rebate check?

A. The usual rebate processing time takes 6-8 weeks; you may check its status in our

Rebate Status

site found in our Rebate

Center by simply typing in your 7 digit order number or by calling our Customer Service Representatives at 1-800-622-6255.

Q. What documents should I submit when redeeming my rebate?

A. Most of our rebates require the original or a photocopy of your invoice and the item's UPC label. Please note, however, that manufacturer rebates may require the original UPC label as well, in this case you may provide MacMall a photocopy of the UPC label.

Sample UPC Label

Q. I lost my receipt, what can I do? I need a duplicate receipt.

A. We can provide duplicate receipts for rebate and warranty purposes. Please contact Customer Service at 800-622-6255

between 6AM-6PM PST or email us at

rebatecenter@macmall.com.

Q. Can I send all rebate forms in one envelope?

A. No. Each rebate form goes to a different mailing address. Please check each rebate form carefully for the correct mailing address.

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Get exclusive discounts on your favorite Apple products today!

Your Biggest Source for Everything Apple!

MacMall is the #1 Apple Direct Reseller. We sell more Apple-branded products than any other direct Apple reseller. Since 1987, MacMall has been supplying Mac computers, Mac software, iPods, iPad accessories, and more Apple brand products and consumer electronics to consumers, businesses, and creative professionals.

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