Hospitality - Restaurants, Bars & Event Planning
In the hospitality industry, customer satisfaction is a top priority. Whether you're a restaurateur, a bar owner, or an event-planner, the best way to keep customers coming back for more is to always keep your business at the top of its game. These days, technology can do just that. Through MacMall, you can get the computers, POS systems, business software, and printers your business needs to serve customers and clients in the most efficient way possible.
Easing everyday operations.
Technology makes running a bar or a restaurant easier and more efficient. High-performance computers such as the iMac and the MacBook Pro greatly ease inventory tracking, so owners can accurately assess available supplies and ensure sufficient stock. The reliable iPhone 5c, iPhone 5s and the newest iPad also keep you in touch with both customers and suppliers, helping you confirm table reservations and appointments and order more supplies from one minute to the next.
Using POS Lavu Client, Ambur POS, and Aireus POS, you can set up point-of-sale systems on iPads. Through these full-featured apps, staff can conveniently take orders, pull up customers' order history, and process several modes of payment, enabling your employees in consistently providing good customer service. Order sending and guest checkout are done wirelessly as well, allowing restaurant servers to spend less time in the kitchen and more time with customers, greatly boosting sales.
These apps also make restaurant management easier on owners. Aside from enhancing customer interaction, all of these apps provide detailed reports that can help owners pinpoint and work on weaknesses in their services. Menus can be modified from the apps themselves for added convenience, while the option to manage multiple revenue areas at one location is useful for owners of large restaurants. Administrative functions such as attendance tracking and cash management are also possible.
Providing convenience to customers.
On the front lines, POS systems like the Windfall iPad POS enable improved order tracking and billing arrangements for each table, preventing mishaps that could seriously hurt business. Desktop mounts and floor stands allow you to set up kiosks that provide new, quicker ways for customers to browse available products and services and place their orders as well. Credit card readers and receipt printers ensure that transactions are faster and more convenient for the customer. Through these, you can improve the customer experience.
With all the technology available to the hospitality industry today, there's no excuse for poor customer service. MacMall can provide you with the most advanced computers, software, peripherals, and accessories so you can, in turn, provide the best customer service possible.